Our Services
Comprehensive support services for women and children fleeing violence or in crisis.
How We Help
We provide a range of services designed to support women and children through crisis and help them rebuild their lives in safety.
Emergency Shelter
A safe place to stay when you need it most
Our emergency shelter provides safe, secure, and confidential accommodation for women aged 18 and older, with or without dependent children, who are fleeing violence or experiencing a crisis.
- 10 emergency beds available
- Maximum stay of 21 days
- Available 24 hours a day, 7 days a week
- Secure, confidential location
- Basic necessities provided
Counselling & Emotional Support
Someone to listen, support, and guide you
Our trained staff provide compassionate emotional support and counselling to help you process your experiences and plan for the future.
- Individual counselling sessions
- Trauma-informed care
- Safety planning
- Referrals to specialized services
- Follow-up support
24/7 Crisis Line
Always here when you need us
Our crisis line is available around the clock to provide immediate support, information, and guidance when you need it most.
Whether you're in immediate danger, need information, or just need someone to talk to, our trained staff are here to help.
Additional Support Services
Beyond shelter, we offer a range of services to support your journey to safety.
Transportation
We provide safe transportation to the shelter, medical appointments, legal proceedings, and other essential destinations.
Pet Program
We understand pets are family. Our pet program ensures your companion animals can stay safe while you access our services.
Walk-In Assistance
You don't need an appointment. Walk-in clients can access information, support, and referrals during our open hours.
Safety Planning
We help you create a personalized safety plan that addresses your unique situation and helps keep you and your children safe.
Referrals
We connect you with community resources including legal aid, housing, social services, healthcare, and other support agencies.
Follow-Up Support
Our support doesn't end when you leave the shelter. We provide ongoing follow-up to help you maintain safety and stability.
Who We Serve
Our services are available to women and their children in the Hinton area and surrounding communities.
We Serve
- Women aged 18 and older
- Women with dependent children
- Those fleeing domestic violence
- Women in crisis situations
- Those seeking information and support
Our Service Area
- Hinton
- Jasper
- Edson
- Grande Cache
- Surrounding Yellowhead Region
Need Help?
If you or someone you know is experiencing domestic violence, we're here to help. Call our 24/7 crisis line.